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Extend the lifespan of your IT infrastructure
Minimize downtime and reduce costs with a flexible Tonitrrus
Third Party Maintenance contract – for servers, storage, and network components.
- End-of-Life Support – Maintenance even after EOL/EOSL ensures long-term system availability
- OEM-independent – Cross-vendor support for servers, storage & network
- Cost savings & efficiency – Reduced operating costs while maintaining SLA standards
Extend the lifespan of your IT infrastructure
Minimize downtime and reduce costs with a flexible Tonitrrus Third Party Maintenance contract – for servers, storage, and network components.
- End-of-Life Support – Maintenance even after EOL/EOSL guarantees long-term system availability
- OEM-independent – Cross-vendor support for servers, storage & network
- Cost savings & efficiency – Reduced operating costs while maintaining SLA standards
All leading brands on one single service contract
Complex IT infrastructure, many vendors, no overview?
We consolidate your maintenance – clear, simple, secure. Extend the lifecycle of your systems and reduce your maintenance costs – without compromising on quality.
-
Your OEM contracts are expiring, but your business must keep running.
We secure your systems long-term even after EOL/EOSL – without vendor lock-in. -
Your OEM maintenance costs are rising and blowing up your budget.
We offer cost-efficient Third Party Maintenance models with equivalent or better SLA performance. -
You are managing too many maintenance contracts in parallel.
We consolidate your support – one contract, one SLA, one central point of contact.
Excellent for you – trust at first sight
Sustainable IT Solutions
OEM Certified Experts
More efficient use of budget
Keeping your hardware safe and secure
Everything from a single source –
Your Single Point of Contact
You have just one contact person for all
your IT vendors. No more tedious coordination with
multiple manufacturers – we take care of everything
for you.
Services tailored to your needs
Choose the support option that fits your
business – from 8x5 NBD to 24x7 +
On-Site. You only pay for what you
really need.
Experts who understand
your systems
Our vendor-certified technicians solve
problems quickly and reliably – no matter how
complex your hardware is. This saves you time
and stress.
Minimal downtime,
maximum security
Defective parts or replacement devices are
delivered quickly, often by the next
business day. This keeps your operations running
without long interruptions.
Longer lifespan,
lower costs
Use your hardware for longer, avoid
expensive new purchases, and save up to
70% on maintenance costs compared to
original manufacturers.
Conserve resources
We help you conserve resources and
keep your hardware in use for longer –
while optimizing your IT renewal processes
and saving budget.
Customer Testimonials
Learn firsthand how our IT services help companies achieve their goals
Our SLAs at a glance
Compare our different support services and find the optimal solution for your IT infrastructure
Support during business hours,
spare parts/replacement on the next business day
(Next Business Day Service)
Response time / Support hours
8 hrs/day, 5 days/week
On-site service
Optional when required
Main benefits
- Minimized downtime
- Plannable service times
- Cost control
Round-the-clock support, solution development
begins no later than 4 hours after ticket submission
Response time / Support hours
24 hrs/7 days
On-site service
No
Main benefits
- Continuous system availability
- Fast response times
- Ideal for critical infrastructure
Next Business Day Service plus
On-site support
Response time / Support hours
8 hrs/day, 5 days/week
On-site service
Yes
Main benefits
- Personal on-site assistance
- Fast problem resolution
- Reduced downtime
24/7 support plus on-site assistance for critical issues
Response time / Support hours
24 hrs/7 days, max. 4 hrs response time
On-site service
Yes
Main benefits
- Maximum system availability
- Direct troubleshooting
- Security for critical applications
Combination of vendor and
third-party support
Response time / Support hours
Flexible according to customer requirements
On-site service
Optional
Main benefits
- Up to 50–70% cost savings
- Extended hardware usage
- Flexible upgrade planning
Warranty Extension
Extension of the product warranty for up to 10 years
by replacing the manufacturer warranty
with a Tonitrus warranty
Response time / Support hours
N/A
On-site service
No
Main benefits
- Predictable IT costs
- Protection against unexpected repairs
- Longer investment security
Your maintenance contract in just 4 steps
-
Your OEM maintenance costs are rising and blowing up your budget.
Share your contact details and requirements with us. You can also upload your device list. -
Receive feedback
We will get back to you within 24 hours and arrange an appointment. -
Needs analysis
Our experts analyze your IT infrastructure and develop a tailored solution. -
Start your maintenance contract
After your approval, we implement the service and begin professional support.
Fill out the form and learn everything about our services.
>8.000
systems under service
~70%
reduced
service costs
1.2h
average
response time
>8.000
systems under service
~70%
reduced
service costs
1.2h
average
response time
TPM in action
This is how companies from different industries benefit from our Third Party Maintenance.
Since 2023
Challenge
Manufacturer no longer provided maintenance for servers aged 3–5 years
Solution
TPM coverage for the entire server infrastructure
Results
Continuous availability of all systems Significant cost savings Extended hardware lifecycle
Contract extension 2024
Ongoing
Challenge
Expiring OEM maintenance contracts in a public hospital
Solution
8x5 NBD + On-Site Support with firmware troubleshooting
Results
Reliable 24h service Significant cost reduction Sustainable IT strategy
8x5 NBD + On-Site
Active
Challenge
Security requirements demand 24x7 availability
Solution
Hybrid approach: Vendor + TPM via a unified interface
Results
24x7 availability ensured More cost-effective than vendor option Single Point of Contact
Hybrid MaintenanceSince 2023
Challenge
Manufacturer no longer provided maintenance for servers aged 3–5 years
Solution
TPM coverage for the entire server infrastructure
Results
Continuous availability of all systems Significant cost savings Extended hardware lifecycle Contract extension 2024
Ongoing
Challenge
Expiring OEM maintenance contracts in a public hospital
Solution
8x5 NBD + On-Site Support with firmware troubleshooting
Results
Reliable 24h service Significant cost reduction Sustainable IT strategy 8x5 NBD + On-Site
Active
Challenge
Security requirements demand 24x7 availability
Solution
Hybrid approach: Vendor + TPM via a unified interface
Results
24x7 availability ensured More cost-effective than vendor option Single Point of Contact Hybrid MaintenanceSupported Hardware Systems
Cisco
- Hyperflex
- UCS Server
- Catalyst & Nexus Switches
- ISR Router
- Firewalls
- Access Points
- IP Telefone
Huawei
- Fusion Server
Sun/Oracle
- Netra
- SPARC
- Sun Fire
- Sun Fire x86
DELL EMC
- Blade Server
- PowerEdge Server
- VRTX Systeme
- Switches
- PowerVault Storage
- PowerStore Storage
- Compellent Storage
IBM
- BladeCenter
- Flex Systems
- IBM i / System i / AS400
- System p – RS/6000
- System x
- PureFlex
- zSystems
Supermicro
- SuperServer
Fujitsu
- Fujitsu Eternus Storage
- Primergy x86 Server
- SPARC Systeme
Lenovo
- Flex Systems
- ThinkServer
- System x
- PureFlex
xFusion
- x86 Server
HPE
- AlphaServer
- Proliant Server
- Integrity
- HP3000
- HP9000
- Blade Systems
- Superdome
- Synergy Server
- VAX
- MSA Storage
- Tape Libraries
- HPE Alletra
- 3PAR StoreServ
- HPE Nimble
- HPE Aruba Switches
- HP Procure Switches
Nutanix
- Nutanix
Our Team – Your TPM Experts
At Tonitrus, experienced, vendor-certified specialists take care of your IT hardware – from servers and storage to network devices. With many years of experience in Third Party Maintenance (TPM), we know the systems of leading manufacturers such as HP, DELL, IBM, Lenovo, Cisco, and many more in detail.
Our goal: fast problem resolution, preventive maintenance, and personal support as your Single Point of Contact. This ensures that your IT runs reliably, costs are reduced, and the lifespan of your hardware is extended.
Frequently asked questions
Find answers to the most important questions about our IT services and support offerings
TPM is a maintenance and service contract for third-party IT hardware. With Tonitrus TPM, you can extend the lifecycle of your servers, storage, and network devices, reduce unexpected repair costs, and ensure the availability of your IT systems – regardless of whether the devices are new, used, refurbished, or already classified by the manufacturer as EOL (End-of-Life) / EOS (End-of-Service).
The maintenance contract can start on a date specified by you.
You can have the maintenance contract activated at a suitable start date (e.g., the end date of the manufacturer’s support).
Once your maintenance contract is activated, the required spare parts are stocked in our service warehouse to ensure availability according to your SLA.
The minimum contract term is usually 12 months. However, individual agreements are always possible.
